Shelter's Free Housing Advice Helpline
Contact details
Shelter's Free Housing Advice Helpline
Public phone: 0808 8004444 freephone
Website URL: http://www.shelter.org.uk
General information
Service offered: Telephone advice and information for people with a housing problem or who are homeless. Issues dealt with include housing rights, harassment, illegal eviction, rent and mortgage arrears, disrepair, housing benefit, domestic violence, hostel placements and finding accommodation. Helpline open 8am-8pm Monday-Friday and 9am-5pm at weekends.
Target group: People who are homeless or those with a housing problem.
Area served: UK.
How to contact: Phone.
Availability
Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Weekends: Sat and Sun 9am - 5pm
Office Hours: Monday - Friday 9am - 5pm
Accessibility
Wheelchair access: Not applicable
Accessible toilets: Not applicable
Access notes:
Other information
Languages other than English: Access to Language Line.
Charity number: 263710
Year established: 1966
Staffing: 47 full time, 10 part time.
Public transport:
Record last checked: 08 August 2024