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SSAFA - Forces Help Confidential Support Line

Contact details

SSAFA - Forces Help Confidential Support Line
4 St Dunstan's Hill

Public phone: 0800 731 4880 freephone


Website URL:

General information

Service offered: Telephone helpline and email support service operating 365 days a year. Listening service, support and signposting for serving or ex-serving military personnel and families. Email support via website. Support line calls from Germany on 0800 182 7395, from Cyprus on 800 91065. Call back service from anywhere in the world. Service is quite separate from Forces chain of command.

Target group: Service and ex-service personnel and their families.

Area served: UK and overseas.

How to contact: Phone, email or write.


Monday: 10.30am - 7.30pm

Tuesday: 10.30am - 7.30pm

Wednesday: 10.30am - 7.30pm

Thursday: 10.30am - 7.30pm

Friday: 10.30am - 7.30pm

Weekends: Sat and Sun 10.30am - 7.30pm

Office Hours:


Wheelchair access: Not applicable

Accessible toilets: Not applicable

Access notes: 

Other information

Languages other than English: Language Line.

Charity number: 210760

Year established: 1885

Staffing: 19 staff.

Public transport:

Record last checked: 23 November 2018


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