The Passage Resource Centre

Contact details

The Passage Resource Centre
St Vincents
Carlisle Place

Public phone: 020 7592 1850 / 07936 927 854

Email: / / (ADMIN)

Website URL:

General information

Service offered: The Passage runs a modern Resource Centre in Westminster for people experiencing or at risk of homelessness. We run an appointments-based system, however clients who are looking for assistance can present on the day to book the next available appointment or call our duty number on 07936927854. Some of the services we offer include housing advice, benefits, health, employment, immigration, substance misuse and counselling support amongst other things. Visitors are welcome to a hot meal and shower whilst here. We also run four accommodation centres and a pioneering modern slavery support service.

Target group: People experiencing or at risk of homelessness aged 18 or over.

Area served: Westminster and surrounding areas in central London.

How to contact: Clients can call our duty number on 020 7592 1850 / 07936 927 854 or come to the centre during the opening hours listed above (Mon-Fri: 9am-12pm & 1pm-3.30pm).


Monday: 9am-12pm & 1pm-3.30pm

Tuesday: 9am-12pm & 1pm-3.30pm

Wednesday: 9am-12pm & 1pm-3.30pm

Thursday: 9am-12pm & 1pm-3.30pm

Friday: 9am-12pm & 1pm-3.30pm

Weekends: Closed

Office Hours: Monday - Friday 9am - 4pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Ramped entrance to main reception then lift to client reception

Other information

Languages other than English: Depends on staff availability but potentially Romanian, Polish, Arabic, French, Portuguese.

Charity number: 1079764

Year established: 1980

Staffing: 40 full time staff, 200 volunteers.

Public transport: Victoria tube, train and bus station - 5 minutes walk. Buses 2, 8, 11, 16, 24, 36, 436, 38, 52, 73, 82, 185, 211, 239, 507, C1, C10.

Record last checked: 11 July 2023


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