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West Berkshire Citizens Advice

Contact details

West Berkshire Citizens Advice
2nd Floor, Broadway House
4-8 The Broadway
Northbrook Street
RG14 1BA

Public phone: 0300 222 5941


Website URL:

General information

Service offered: Advice and information on range of issues, including benefits and welfare rights, consumer, employment and housing rights, money and debt. Outreach services in Chieveley, Hungerford, Kintbury, Lambourn, Pangbourne, Thatcham and Woolton Hill.

Target group: General public.

Area served: West Berkshire.

How to contact: Drop-in, phone, email or write.


Monday: 9.30am - 11.30am + 12.30pm - 3pm / 9.30am - 12pm and 12.30pm - 3.30pm (Phone)

Tuesday: Pre-booked appointments only / 9.30am - 12pm (Phone)

Wednesday: 9.30am - 11.30am + 12.30pm - 3pm / 9.30am - 12pm and 12.30pm - 3.30pm (Phone)

Thursday: Pre-booked appointments only

Friday: Closed


Office Hours: Monday - Friday 9am - 5pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Car park opposite. Level entrance. Ground floor offices.

Other information

Languages other than English: Access to interpreters, Language Line and BSL.

Charity number: 1115036

Year established: 1963

Staffing: 14 part time staff + 46 volunteers.

Public transport: Newbury train station, Market Street bus station - 5 minutes walk.

Record last checked: 18 July 2019


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