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York & District Citizens Advice

Contact details

York & District Citizens Advice
West Offices
Station Rise

Public phone: 03444 111 444


Website URL:

General information

Service offered: Advice and information on a range of issues, including benefits and welfare rights, consumer, employment and housing rights, money and debt. Specialist advice on housing, debt and welfare benefits. Telephone advice Monday - Friday 9.30am - 4pm.

Target group: General public.

Area served: York.

How to contact: Drop-in, phone or write.


Monday: 10am - 4pm (Phone)

Tuesday: 10am - 4pm (Phone)

Wednesday: 10am - 4pm (Phone)

Thursday: 10am - 4pm (Phone)

Friday: 10am - 4pm (Phone)


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Ramped front entrance. All rooms are accessible for wheelchair users. Induction loop. Access to signers by prior arrangement.

Other information

Languages other than English: Access to interpreters, Language Line and BSL.

Charity number: 1133516

Year established: 2010

Staffing: 7 full time, 10 part time, 90+ volunteers.

Public transport: Train station - 5 minutes walk.

Record last checked: 01 October 2019


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