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Citizens Advice Elmbridge (West)

Contact details

Citizens Advice Elmbridge (West)
Elmbridge Community Hub, The Old School House
72 High Street
Walton on Thames
KT12 1BU

Public phone: 0808 278 7887


Website URL:

General information

Service offered: Advice and information on a range of issues, including benefits, consumer, employment, housing rights, money/debt.

Target group: General public.

Area served: Walton on Thames, Weybridge, Hersham. Domestic abuse outreach - Elmbridge, Spelthorne, Epsom, Ewell

How to contact: Appointments only (Suspended during coronavirus pandemic, please check website for up to date information), initial contact by phone (0808 278 7887), email or enquiry form on website.


Monday: 9.30am - 3.30pm

Tuesday: 9.30am - 3.30pm

Wednesday: 9.30am - 12.30pm

Thursday: 9.30am - 3.30pm

Friday: 9.30am - 12.30pm

Weekends: Closed

Office Hours: 9:30am – 4:30pm Monday to Friday


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Single storey building. Limited home visits available for people unable to attend the office.

Other information

Languages other than English: Language Line used

Charity number: 1094025

Year established: 1983

Staffing: 22 part time and full time staff and 40+ volunteers.

Public transport: Walton on Thames train station, South Western Railway. Local bus services 458, 514, 515, 555

Record last checked: 19 July 2021


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