Refugee Council - London One Stop Service
PO Box 68614
Public phone: 0808 808 2255 OLTAS
Website URL: http://www.refugeecouncil.org.uk
Service offered: Advice & information services for refugees & asylum seekers. Issues dealt with include the asylum decision process & UKBA support system, support & entitlement to the welfare system, training, education & employment. Specialist services for those with health/other additional support needs. Own-Language Telephone Advice Service (OLTAS) M-F 9.30am-1pm, 2pm-5pm (Weds 2pm-5pm).
Target group: Refugees and asylum seekers, and those who work with them.
Area served: All London.
How to contact: Phone the OLTAS line.
Monday: 9am - 5.30pm phone and appointments
Tuesday: 9am - 5.30pm phone and appointments
Wednesday: 2pm - 5.30pm phone and appointments
Thursday: 9am - 5.30pm phone and appointments
Friday: 9am - 5.30pm phone and appointments
Office Hours: Monday - Friday 9.30am - 5.30pm
Wheelchair access: Yes - full
Accessible toilets: Yes
Languages other than English: Access to interpreters in over 100 languages, including Arabic, Farsi, Lingala, Mandarin, Amharic.
Charity number: 1014576
Year established: 1981
Record last checked: 19 July 2017