Citizens Advice Test Valley (Andover)
Contact details
Citizens Advice Test Valley (Andover)
1st Floor, Chantry House
Chantry Way
(Additional Location: Former Magistrates Court, Church Lane, Romsey, SO51 8AQ)
Andover
Hampshire
SP10 1LZ
Public phone: 0808 812 6681 (Advice Line) / 0808 178 6882 (Admin)
Email: admin@testvalleycab.org.uk
Website URL: http://www.testvalleycab.org.uk/
General information
Service offered: We provide free, independent, confidential and impartial advice to residents of Test Valley in Hampshire, relating to: benefits, work, money and debt, consumer, relationships, housing law and rights, discrimination, tax, healthcare, education, and more. We have two offices where residents can drop in to speak to an adviser (Romsey Former Magistrates Court Mon-Fri 9:30-12 and Andover Chantry Centre Mon-Thur 9:30-12), along with three outreach sessions at Romsey Foodbank (Tue-Thur 10:30-12:30), Andover Foodbank (Mon-Fri 10-12) and Whitchurch Town Hall (Tuesdays 9:30-1).
Target group: General public
Area served: Test Valley
How to contact: Telephone free phone number (0808 812 6681), pop in to our drop in service or email us
Availability
Monday: 09.30 – 12.30
Tuesday: 09.30 – 12.30
Wednesday: 09.30 – 12.30
Thursday: 09.30 – 12.30
Friday: Closed
Weekends: Closed
Office Hours:
Accessibility
Wheelchair access: Yes - limited
Accessible toilets: Yes
Access notes: Car park near to office. Disabled toilet available
Other information
Languages other than English: None although access to language line translation service
Charity number: 1156829
Year established: 2014
Staffing: 17 paid staff, 60 volunteers
Public transport: Train and bus stations - 10 / 25 minutes walk
Record last checked: 07 April 2025