Citizens Advice Test Valley (Andover)

Contact details

Citizens Advice Test Valley (Andover)
1st Floor, Chantry House
Chantry Way
(Additional Location: Former Magistrates Court, Church Lane, Romsey, SO51 8AQ)
SP10 1LZ

Public phone: 0808 812 6681 (Advice Line) / 0808 178 6882 (Admin)

Email: /

Website URL:

General information

Service offered: Advice and information on a range of issues, including benefits and welfare rights, consumer issues, employment and housing rights, legal issues, money and debt. Also foodbank referral. Over two offices one in Romsey one in Andover plus two outreach locations Romsey Foodbank and Whitchurch.

Target group: General public

Area served: Test Valley

How to contact: Telephone free phone number (0808 812 6681), pop in to our drop in service or email us


Monday: 09.30 – 12.00 drop in

Tuesday: 09.30 – 12.00 drop in

Wednesday: 09.30 – 12.00 drop in

Thursday: 09.30 – 12.00 drop in

Friday: Closed (09.30- 12.00 drop in Romsey)

Weekends: Closed

Office Hours: 08.30 - 16.30 Mon – Thu and 08.30 – 12.30 Friday


Wheelchair access: Yes - limited

Accessible toilets: Yes

Access notes: Car park near to office. Disabled toilet available

Other information

Languages other than English: None although access to language line

Charity number: 1156829

Year established: 2014

Staffing: 15 paid staff 7.22 FTE 40 volunteers

Public transport: Train and bus stations - 10 / 25 minutes walk

Record last checked: 08 January 2024


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