Independent Age
Contact details
Independent Age
18 Avonmore Road
London
W14 8RR
Public phone: 0800 319 6789 advice line /020 7605 4200
Email: advice@independentage.org
Website URL: http://www.independentage.org/
General information
Service offered: Free information and advice service for older people, their families and carers. Our particular areas of knowledge include: Social care, Health and mobility, Welfare benefits, Housing, Planning for later life. Our advice service holds the AQS Quality Mark.
Target group: Older people (65+) and their carers
Area served: UK and the Republic of Ireland.
How to contact: Phone (0800 319 6789 Helpline - Open Mon-Fri 8:30am to 5:30pm), write or email.
Availability
Monday: 8:30am to 5:30pm (Helpline)
Tuesday: 8:30am to 5:30pm (Helpline)
Wednesday: 8:30am to 5:30pm (Helpline)
Thursday: 8:30am to 5:30pm (Helpline)
Friday: 8:30am to 5:30pm (Helpline)
Weekends:
Office Hours: No office hours, telephone and email advice only
Accessibility
Wheelchair access: Not applicable
Accessible toilets: Not applicable
Access notes: N/A – telephone and email advice only
Other information
Languages other than English: A Telephone translation services can be used for telephone appointments if this is needed
Charity number: 210729 (England & Wales) and SC047184 (Scotland)
Year established: 1863
Staffing: 6 full time staff and 2 part time
Public transport: N/a telephone and email advice only
Record last checked: 17 November 2023