National Youth Advocacy Service
Contact details
National Youth Advocacy Service
Tower House
1 Tower Road
Birkenhead
Wirral
CH41 1FF
Public phone: 0808 808 1001 helpline / 0151 649 8700
Email: help@nyas.net / main@nyas.net (Admin)
Website URL: http://www.nyas.net
General information
Service offered: Information, advice and advocacy services for children, young people and vulnerable adults. Legal service for any child or young person, through a network of advocates and solicitors. Advice for young people who are or have been in the care system. Helpline for children 9am-8pm weekdays. Specialist help in children's rights. Independent visiting service.
Target group: Children and young people up to the age of 25.
Area served: England and Wales.
How to contact: Phone (0808 808 1001 helpline / 0151 649 8700) , email (help@nyas.net) or write for an appointment. Helpline Opening hours: 09:00am – 08:00pm Monday – Friday (excluding bank holidays). WhatsApp service for those 16+ on 07494788875 (9am-5pm Mon-Fri excluding bank holidays). Webchat service via www.nyas.net (9am-8pm Mon-Fri excluding bank holidays).
Availability
Monday: 9am - 8pm helpline
Tuesday: 9am - 8pm helpline
Wednesday: 9am - 8pm helpline
Thursday: 9am - 8pm helpline
Friday: 9am - 8pm helpline
Weekends: N/A
Office Hours: Monday - Friday 9am - 5pm
Accessibility
Wheelchair access: Yes - full
Accessible toilets: No
Access notes: Ramped entrance.
Other information
Languages other than English: Bengali, Gujarati, Urdu, Welsh, access to interpreters, Language Line and BSL.
Charity number: 1012485
Year established: 1978
Staffing:
Public transport: Hamilton Square train station - 5 minutes walk.
Record last checked: 31 May 2023