Medway Council - Housing Department
Contact details
Medway Council - Housing Department
Kingsley House, 37-39 Balmoral Road
Gillingham
Kent
ME7 4PF
Public phone: 01634 306 000 / 01634 304400 (OOH)
Email: housing@medway.gov.uk
Website URL: http://www.medway.gov.uk
General information
Service offered: Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people considered in priority need of housing. Temporary accommodation may be available while enquiries are made about eligibility. General housing advice and information. Duty officer available out of hours for emergency homelessness enquiries only - 01634 304400.
Target group: People who are or may be homeless, and the general public.
Area served: Medway Council area.
How to contact: Phone (01634 306 000) / Email. Contact to make an appointment.
Availability
Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 4.45pm
Weekends: Closed
Office Hours:
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Public office is based on ground-floor with no steps or ramps
Other information
Languages other than English: Access to interpreters and BSL signers by prior arrangement.
Charity number:
Year established: 0
Staffing:
Public transport: Close to Gillingham Train Station, therefore easily reached via train
Record last checked: 13 January 2025