Medway Council - Housing Department

Contact details

Medway Council - Housing Department
Kingsley House, 37-39 Balmoral Road

Public phone: 01634 306 000 / 01634 304400 (OOH)


Website URL:

General information

Service offered: Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people considered in priority need of housing. Temporary accommodation may be available while enquiries are made about eligibility. General housing advice and information. Duty officer available out of hours for emergency homelessness enquiries only - 01634 304400.

Target group: People who are or may be homeless, and the general public.

Area served: Medway Council area.

How to contact: Phone/Email. Contact to make an appointment.


Monday: 8.30am - 4pm

Tuesday: 8.30am - 4pm

Wednesday: 12 noon - 4pm

Thursday: 8.30am - 4pm

Friday: 8.30am - 4pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: 

Other information

Languages other than English: Access to interpreters and BSL signers by prior arrangement.

Charity number:

Year established: 0


Public transport:

Record last checked: 09 December 2016

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