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Citizens Advice North East Lincolnshire (Grimsby)

Contact details

Citizens Advice North East Lincolnshire (Grimsby)
Melbourne House, 16 Town Hall Street
DN31 1HZ

Public phone: Adviceline: 03444 111 444


Website URL:

General information

Service offered: Advice and information on a range of issues, including benefits and welfare rights, consumer issues, employment and housing rights, legal issues, money and debt. Specialist help in debt and welfare benefits. Outreach services in Grimsby and Immingham - phone 01472 252500 for details. Designated helpline for debt related problems. Our Debtline open from Wednesdays - Fridays, 09:00am - 04:00pm. Telephone number: 03444 111 444.

Target group: General public.

Area served: Grimsby and surrounding areas.

How to contact: In person (Unfortunately we are unable to offer face to face advice at this time, due to the coronavirus pandemic), phone, email or write


Monday: 9am - 4pm

Tuesday: 9am - 4pm

Wednesday: 9am - 4pm

Thursday: 9am - 4pm

Friday: 9am - 4pm

Weekends: Closed

Office Hours:


Wheelchair access: Yes - limited

Accessible toilets: Yes

Access notes: Disabled access available. Home visits for debt and welfare benefit problems for people unable to attend the office. Access to BSL signers.

Other information

Languages other than English: Language Line and BSL.

Charity number: 1075288

Year established: 1939


Public transport: Grimsby train station - 5 minutes walk, bus station - 2 minutes walk.

Record last checked: 10 August 2020


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