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Dover District Council - Housing Needs Section

Contact details

Dover District Council - Housing Needs Section
Dover District Council, Dover District Council
White Cliffs Business Park
CT16 3PJ

Public phone: 01304 872265 / 01304 821199


Website URL:

General information

Service offered: Advice for households experiencing housing difficulties. Assessment of housing applications under homelessness legislation. General housing advice for private, council and homeless people. Out of hours emergencies phone 01304 821199

Target group: People who may become homeless within 56 days or who are already homeless.

Area served: Dover District

How to contact: Please note we operate an appointment system. Customers can phone in for general advice. Open Mon – Fri – 9am to 5pm


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Weekends: N/A (out of hours service)

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking for disabled drivers. Ramped entrance. Loop system. Access to BSL signers.

Other information

Languages other than English: Access to interpreters and BSL.

Charity number:

Year established: 0

Staffing: Housing Allocations Officers - 3 / Housing Options Officers – 6 / Senior Housing Options Officer – 1 / Housing Options Manager – 1 / Income and Accommodation Officer - 1

Public transport: Bus, train, taxi

Record last checked: 29 November 2021


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