Dover District Council - Housing Needs Section
Contact details
Dover District Council - Housing Needs Section
Dover District Council, White Cliffs Business Park
Dover
CT16 3PJ
Public phone: 01304 821199
Email: housing.options@dover.gov.uk
Website URL: http://www.dover.gov.uk
General information
Service offered: Advice for households experiencing housing difficulties. Assessment of housing applications under homelessness legislation. General housing advice for private, council and homeless people. Out of hours emergencies phone 01304 821199
Target group: People who may become homeless within 56 days or who are already homeless.
Area served: Dover District
How to contact: Please note we operate an appointment system. Customers can phone (01304 821199) in for general advice. Open Mon – Fri – 9am to 4pm.
Availability
Monday: 9am - 4pm
Tuesday: 9am - 4pm
Wednesday: 9am - 4pm
Thursday: 9am - 4pm
Friday: 9am - 4pm
Weekends: N/A (out of hours service)
Office Hours:
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Parking for disabled drivers. Ramped entrance. Loop system. Access to BSL signers.
Other information
Languages other than English: Access to interpreters and BSL.
Charity number: N/A - Local Authority Housing Needs Team
Year established: 0
Staffing: Housing Allocations Officers - 3 / Housing Options Officers – 7 / Senior Housing Options Officer – 1 / Housing Options Manager – 1 / Income and Accommodation Officer – 1 / Housing Officer Interim Accommodation – 2 / Senior Accommodation Officer – 1/ Triage Officer – 1/ Registrations Officer – 1
Public transport: Bus, train, taxi
Record last checked: 13 June 2023