Maidstone Borough Council - Housing Advice Team
Contact details
Maidstone Borough Council - Housing Advice Team
Trinity, 20 Church Street
Maidstone
Kent
ME14 1LY
Public phone: 01622 602127 / 01622 602000 (OOH)
Email: housingadvice@maidstone.gov.uk
Website URL: http://www.maidstone.gov.uk
General information
Service offered: Housing advice service which assists people who are homeless or in threat of homelessness. To explore the range of housing options in order to prevent homelessness, including Homefinder bond scheme to enable people to access private rented sector accommodation, supported accommodation referrals and advice if you are experiencing domestic abuse.
Target group: Anyone resident in the Maidstone borough who requires urgent housing advice, are at risk of losing their home or for people who are homeless.
Area served: Maidstone Borough Council area.
How to contact: If you are homeless or in threat of homelessness please visit the website to complete our online referral or call 01622 602127 to speak with a duty officer. At all other times, please call 01622 602000 (OOH)
Availability
Monday: 9am - 1pm
Tuesday: 9am - 4:30pm
Wednesday: Closed
Thursday: 9am - 1pm
Friday: 9am - 1pm
Weekends: Closed (Tel: 01622 602 000)
Office Hours:
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Access for people with disabilities via basement/lower ground floor. Loop system. Access to BSL signers.
Other information
Languages other than English: Language Line and BSL.
Charity number:
Year established: 0
Staffing:
Public transport: Maidstone East train station - 5 minutes walk. Maidstone West Train station – 10 minute walk. Maidstone bus station - 1 minute walk
Record last checked: 26 February 2026