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Shepway District Council - Housing Options

Contact details

Shepway District Council - Housing Options
Civic Centre
Castle Hill Avenue
CT20 2QY

Public phone: 01303 853 300 / 01303 853700


Website URL:

General information

Service offered: Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people considered in priority need of housing. Temporary accommodation may be available while enquiries are made about eligibility. Out of hours emergencies phone 01303 221888.

Target group: People who are or may be priority homeless, and the general public.

Area served: Shepway District Council.

How to contact: Call in for general enquiries or phone for an appointment.


Monday: 8.30am - 5pm

Tuesday: 8.30am - 5pm

Wednesday: 9.30am - 5pm

Thursday: 8.30am - 5pm

Friday: 8.30am - 5pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Level entrance. Loop system. BSL signers available with prior notice.

Other information

Languages other than English: Access to interpreters and BSL signers with prior notice.

Charity number:

Year established: 0


Public transport: Folkestone train station - 2 minutes walk.

Record last checked: 16 November 2017


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