Southampton City Council - Homelessness Unit

Contact details

Southampton City Council - Homelessness Unit
Civic Centre
SO14 7LY

Public phone: 023 8083 2327 / 023 8023 3344 (OOH)


Website URL:

General information

Service offered: Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people considered in priority need of housing. Temporary accommodation may be available while enquiries are made about eligibility. Also offer general housing advice and information for private and council tenants and homeless people. Out of hours phone 023 8023 3344.

Target group: People who are or who may be priority homeless under the Housing Act.

Area served: Southampton City Council area.

How to contact: Phone, email or website.


Monday: 8:30am to 4:30pm

Tuesday: 8:30am to 4:30pm

Wednesday: 10:00am - 4:30pm

Thursday: 8:30am to 4:30pm

Friday: 8:30am to 4:30pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Level access via Southampton Gateway. Lift to ground floor. Textphone and video link to building. Home visits for people unable to attend the office.

Other information

Languages other than English: Access to interpreters.

Charity number:

Year established: 0


Public transport: Bus depot - 10 minutes walk.

Record last checked: 25 January 2024


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