Runnymede Borough Council - Homelessness and Housing Advice Section

Contact details

Runnymede Borough Council - Homelessness and Housing Advice Section
Civic Offices
Station Road
KT15 2AH

Public phone: 01932 838383


Website URL:

General information

Service offered: Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people considered in priority need of housing. Temporary accommodation may be available while enquiries are made about eligibility. General housing advice and information for the general public. Out of hours emergencies phone 01932 838383.

Target group: People who are or may be priority homeless, and the general public.

Area served: Runnymede Borough Council - Addlestone, Egham, Chertsey, Virginia Water and surrounding areas

How to contact: Drop-in (Limited, please check website for up to date information)service times listed above. Otherwise available via email ( 01932 838383


Monday: 08:30 – 17:00

Tuesday: 08:30 – 17:00

Wednesday: 08:30 – 17:00

Thursday: 08:30 – 17:00

Friday: 08:30 – 16:30

Weekends: Closed

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: 2 reserved parking spaces for disabled drivers – in front of the building

Other information

Languages other than English:

Charity number:

Year established: 0


Public transport: Buses 436, 437, 446, 456, 4612, 470, 471, 447.

Record last checked: 15 January 2024


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