Spelthorne Borough Council - Housing Options

Contact details

Spelthorne Borough Council - Housing Options
Council Offices
Knowle Green
Staines-upon-Thames
TW18 1XB

Public phone: 01784 446380 / 0300 123 7718 (Out of Hours)

Email: HousingAdvice@spelthorne.gov.uk

Website URL: http://www.spelthorne.gov.uk

General information

Service offered: Assessment of priority need under the Housing Act. Can provide temporary accommodation for those assessed as in priority need - those with children or pregnant, vulnerable because of age (60+), disability or at risk from violence. Also offers general housing advice and information to private and council tenants and homeless people.

Target group: General public, including people who are or may be priority homeless.

Area served: Spelthorne Borough Council - Staines, Ashford, Sunbury and surrounding areas.

How to contact: Phone (01784 446 380 Mon-Fri 9am-5pm) / Email. The Housing Options Desk is Staffed between 9am-5pm Monday, Tuesday, Thursday. The desk opens at 1pm to 4pm on a Wednesday.

Availability

Monday: 9am-5pm (Housing Options Desk) / 9am-5pm (Phone)

Tuesday: 9am-5pm (Housing Options Desk) / 9am-5pm (Phone)

Wednesday: 1pm-4pm (Housing Options Desk) / 9am-5pm (Phone)

Thursday: 9am-5pm (Housing Options Desk) / 9am-5pm (Phone)

Friday: 9am-5pm (Phone)

Weekends:

Office Hours: Monday - Friday 9am - 5pm

Accessibility

Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking available. Ramped entrance.

Other information

Languages other than English: Access to interpreters.

Charity number:

Year established: 0

Staffing:

Public transport: Staines train station - 10 minutes walk.

Record last checked: 05 July 2024

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