Mole Valley District Council - Housing Department

Contact details

Mole Valley District Council - Housing Department
Pippbrook
Dorking
Surrey
RH4 1SJ

Public phone: 01306 885001

Email: housing@molevalley.gov.uk

Website URL: http://www.molevalley.gov.uk

General information

Service offered: Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Provision of housing for people considered in priority need of housing. Temporary accommodation may be available while enquiries are made about eligibility. General housing advice and information for private and council tenants and homeless people. Out of hours emergencies phone 03001237718.

Target group: General public, including people who are or may be priority homeless.

Area served: Mole Valley - Dorking, Leatherhead and surrounding areas.

How to contact: Phone (01306 885001), email or website. Open Mon-Fri 9.30am – 2.30pm (Reception)

Availability

Monday: 9.30am – 2.30pm (Reception)

Tuesday: 9.30am – 2.30pm (Reception)

Wednesday: 9.30am – 2.30pm (Reception)

Thursday: 9.30am – 2.30pm (Reception)

Friday: 9.30am – 2.30pm (Reception)

Weekends: Closed – out of hours available

Office Hours: 8.30pm – 5pm (Taking calls + Emails)

Accessibility

Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Four designated parking bays for disabled people. Induction loop.

Other information

Languages other than English: Language Line.

Charity number:

Year established: 0

Staffing: 5 housing solutions officers, 1 housing solutions team leader, 5 housing options and advice officers, 1 housing options team leader, 2 private rent officers, and 1 housing services manager

Public transport: Dorking train station - 10 minutes walk.

Record last checked: 15 May 2024

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