Southend on Sea Borough City Council - Housing Solutions
Contact details
Southend on Sea Borough City Council - Housing Solutions
Civic Centre
Victoria Avenue
Southend on Sea
SS2 6ER
Public phone: 01702 215000
Email: HousingSolutionsTeam@southend.gov.uk
Website URL: http://www.southend.gov.uk
General information
Service offered: General housing advice and information to private and council tenants. Advice for homeless people and people threatened with homelessness. Assistance and accommodation, including rent deposit scheme. If you are homeless or facing homelessness, we would ask you complete the online homeless enquiry form via https://www.southend.gov.uk/housing-1 . Out of hours emergencies phone 01702 215000.
Target group: General public, including people who are or soon to be homeless.
Area served: Southend on Sea City Council area.
How to contact: Phone (01702 215000)/Email for general enquiries. Open Mon-Thurs 9am-5pm + Fri 9am-4pm
Availability
Monday: 9am to 5pm
Tuesday: 9am to 5pm
Wednesday: 9am to 5pm
Thursday: 9am to 5pm
Friday: 9am to 4pm
Weekends: Closed- Emergency out of hours only
Office Hours:
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Parking for disabled drivers. Ramped entrance. Loop system.
Other information
Languages other than English: Access to interpreters.
Charity number:
Year established: 0
Staffing:
Public transport: Southend Central train station - 5 minutes walk.
Record last checked: 17 February 2026