Braintree District Council - Housing Services

Contact details

Braintree District Council - Housing Services
Housing Service, Causeway House
Bocking End

Public phone: 01376 552525


Website URL:

General information

Service offered: Homelessness prevention service providing advice and assistance to any household in the district threatened with homelessness or experiencing housing difficulties (initial advice by telephone, interview by appointment only. Interviews continue to be conducted remotely.). Management of the Social Housing Register (sub-regional Allocations Policy). Assessment of statutory duties under the Housing/Homelessness Acts. Limited access to rent bond/loan scheme for some priority need households. 24/7 emergency duty officer via switchboard number

Target group: Any resident experiencing housing difficulties.

Area served: Braintree District Council area - Witham, Braintree, Halstead.

How to contact: Phone (01376 552525) to speak to an officer, send an e-mail, submit an enquiry via the Council’s website. Open Monday to Friday 9am - 5pm


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Weekends: Closed

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: 2 hour visitor parking (subject to availability). Ramped entrance. Lift.

Other information

Languages other than English: Access to Language Line

Charity number:

Year established: 0


Public transport: Braintree train and bus stations - 15 minutes walk. Please only attend the Council Offices if you have an appointment to do so: most interviews continue to be conducted remotely.

Record last checked: 22 January 2024


Back to search results