Basildon District Council – Housing Options and Advice Service
Contact details
Basildon District Council – Housing Options and Advice Service
The Basildon Centre
St Martin's Square
Basildon
Essex
SS14 1DL
Public phone: 01268 533 333
Email: homeless@basildon.gov.uk
Website URL: http://www.basildon.gov.uk
General information
Service offered: Advice and assistance on housing options and preventing homelessness including the assessment of homeless applications in line with the Housing Act 1996 (as amended). Private rented sector access schemes enabling those in housing need to secure suitable and affordable accommodation in the private rented sector. Landlord incentive scheme encouraging landlords to let their properties to those in housing need via the Council’s private rented sector access scheme. Out of hours emergencies phone 01268 533333 .
Target group: People experiencing housing related difficulties including those who are homeless or threatened with homelessness .
Area served: Basildon Borough Council area (Basildon, Billericay and Wickford)
How to contact: Phone/Email
Availability
Monday: 9am - 5.15pm
Tuesday: 9am - 5.15pm
Wednesday: 9am - 5.15pm
Thursday: 9am - 5.15pm
Friday: 9am - 5.15pm
Weekends: Closed
Office Hours:
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Parking for disabled drivers. Level entrance. Lifts. Access to signers.
Other information
Languages other than English: Access to interpreters and Language Line.
Charity number:
Year established: 0
Staffing:
Public transport: Basildon train station - 5 minutes walk. Bus station - 3 minutes walk.
Record last checked: 12 February 2025