Basildon District Council – Housing Options and Advice Service

Contact details

Basildon District Council – Housing Options and Advice Service
The Basildon Centre
St Martin's Square
SS14 1DL

Public phone: 01268 533 333


Website URL:

General information

Service offered: Advice and assistance on housing options and preventing homelessness including the assessment of homeless applications in line with the Housing Act 1996 (as amended). Private rented sector access schemes enabling those in housing need to secure suitable and affordable accommodation in the private rented sector. Landlord incentive scheme encouraging landlords to let their properties to those in housing need via the Council’s private rented sector access scheme. Out of hours emergencies phone 01268 533333 .

Target group: People experiencing housing related difficulties including those who are homeless or threatened with homelessness .

Area served: Basildon Borough Council area (Basildon, Billericay and Wickford)

How to contact: Phone/Email


Monday: 9am - 5.15pm

Tuesday: 9am - 5.15pm

Wednesday: 9am - 5.15pm

Thursday: 9am - 5.15pm

Friday: 9am - 5.15pm

Weekends: Closed

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking for disabled drivers. Level entrance. Lifts. Access to signers.

Other information

Languages other than English: Access to interpreters and Language Line.

Charity number:

Year established: 0


Public transport: Basildon train station - 5 minutes walk. Bus station - 3 minutes walk.

Record last checked: 08 February 2024


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