Castle Point Borough Council - Housing Options

Contact details

Castle Point Borough Council - Housing Options
Housing Options Team
Council Offices
Kiln Road
Thundersley, Benfleet

Public phone: 01268 882200


Website URL:

General information

Service offered: Housing options service, including assessment of entitlement to housing for people who are homeless or threatened with homelessness. Advice and assistance, including advice on housing options, the social and private rented sector, landlord and tenant law and all housing related issues. Rent deposit scheme for people in priority need. Out of hours emergencies phone 0800 833 162.

Target group: People who are or threatened with homeless, or requiring general housing advice.

Area served: Castle Point Borough Council - Benfleet, Hadleigh, Thundersley, Canvey Island.

How to contact: Phone (01268 882200) to make an appointment. Email:


Monday: 8.45am - 5.15pm

Tuesday: 8.45am - 5.15pm

Wednesday: 8.45am - 5.15pm

Thursday: 8.45am - 5.15pm

Friday: 8.45am - 4.45pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking for disabled drivers. External and internal ramps.

Other information

Languages other than English:

Charity number:

Year established: 1998


Public transport: Bus routes to Thundersley are 2,3,12,15,16,21,21A,21B,26B,27,27A,27B and 28

Record last checked: 31 August 2023


Back to search results