Chelmsford City Council - Housing Solutions Service
Contact details
Chelmsford City Council - Housing Solutions Service
Customer Service Centre
Civic Centre
Duke Street
Chelmsford
CM1 1JE
Public phone: 01245 606880
Email: housing.solutions@chelmsford.gov.uk
Website URL: http://www.chelmsford.gov.uk
General information
Service offered: This is a local authority Housing Solutions Team whose primary focus is the prevention of homelessness and carrying out the Council’s statutory homelessness duties. Emergency out of hours phone 01245 606644.
Target group: General public in Chelmsford who are at risk of homelessness.
Area served: Chelmsford District.
How to contact: Phone(01245 606880)/Email, or website.
Availability
Monday: 8.45am - 4.45pm
Tuesday: 8.45am - 4.45pm
Wednesday: 8.45am - 4.45pm
Thursday: 8.45am - 4.45pm
Friday: 8.45am - 4.45pm
Weekends:
Office Hours:
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: See above, not necessary to attend in person to access the service. However, if general information is required about the accessibility of the Civic Centre, it has ramped entrance, automatic doors and a lift to all floors. Access to the building may at times be restricted and people are therefore advised to contact by phone or email.
Other information
Languages other than English: Big word interpreting service and BSL.(Not an in person service, will be accessed via phone or TEAMS on line)
Charity number: N/A - Local authority Strategic Housing Service
Year established: 0
Staffing:
Public transport: Not necessary to come to the office in person as the service is provided remotely.
Record last checked: 24 May 2023