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Bedford Borough Council - Housing Options

Contact details

Bedford Borough Council - Housing Options
Customer Service Centre
2 Horne Lane
MK40 1SJ

Public phone: 01234 718 058


Website URL:

General information

Service offered: General housing advice and information. Advice on Bedfordshire Homefinder, homelessness, harassment and illegal eviction, repossession, landlord and tenant rights, domestic violence, mortgage rescue scheme, tenancy deposit scheme. Out of hours emergencies phone 01234 267422.

Target group: People who are or may be homeless and the general public.

Area served: Bedford Borough Council area.

How to contact: Phone - 01234 718058 or email


Monday: 08:45 – 17:00

Tuesday: 08:45 – 17:00

Wednesday: 08:45 – 17:00

Thursday: 08:45 – 17:00

Friday: 08:45 – 16:45

Weekends: out of hours emergencies only

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking for disabled drivers. Ramped entrance. Ground level service. Access to signers.

Other information

Languages other than English: Language Line and BSL.

Charity number:

Year established: 0

Staffing: 5 housing advisors.

Public transport:

Record last checked: 03 November 2021


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