Bedford Borough Council - Housing Options
Customer Service Centre
2 Horne Lane
Public phone: 01234 718 058
Website URL: http://www.bedford.gov.uk
Service offered: General housing advice and information. Advice on Bedfordshire Homefinder, homelessness, harassment and illegal eviction, repossession, landlord and tenant rights, domestic violence, mortgage rescue scheme, tenancy deposit scheme. Out of hours emergencies phone 01234 211095.
Target group: People who are or may be homeless and the general public.
Area served: Bedford Borough Council area.
How to contact: Drop-in (Suspended during coronavirus lockdown), phone - 01234 718058.or email
Monday: 08:45 – 17:00
Tuesday: 08:45 – 17:00
Wednesday: 08:45 – 17:00
Thursday: 08:45 – 17:00
Friday: 08:45 – 16:45
Weekends: out of hours emergencies only
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Parking for disabled drivers. Ramped entrance. Ground level service. Access to signers.
Languages other than English: Language Line and BSL.
Year established: 0
Staffing: 5 housing advisors.
Record last checked: 06 July 2020