North Hertfordshire District Council - Housing Options Section

Contact details

North Hertfordshire District Council - Housing Options Section
Council Offices
Gernon Road

Public phone: 01462 474 000 / 0300 777 4125 (OOH)


Website URL:

General information

Service offered: Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people in priority need of housing. General housing advice and information. A Credit Union Loan may be available to assist people threatened with homelessness with a local connection. Out of hours emergencies phone 0300 777 4125.

Target group: People who are or may be priority homeless and the general public.

Area served: North Herts District - Letchworth, Hitchin, Baldock, Royston and surrounding areas.

How to contact: Phone, email or website. Make an appointment.


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: No

Access notes: Parking for disabled drivers. Ramped entrance.

Other information

Languages other than English: Access to Language Line.

Charity number:

Year established: 0


Public transport: Letchworth train station - 5 minutes walk.

Record last checked: 25 January 2024


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