St Albans City and District Council - Housing Options Team
St Peter's Street
Public phone: 01727 819355 / 01727 866100
Website URL: http://www.stalbans.gov.uk
Service offered: Housing options team working to prevent homelessness through an options based approach. General housing advice and information. Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Provision of housing for people in priority need of housing. Access to credit union and prevention fund, loan and deposit funds. Out of hours emergencies phone 01727 811155.
Target group: General public, including people who are or may be priority homeless.
Area served: St Albans City and District Council.
How to contact: Phone, contact for an appointment or email.
Monday: 8.45am - 5.15pm
Tuesday: 8.45am - 5.15pm
Wednesday: 8.45am - 5.15pm
Thursday: 8.45am - 5.15pm
Friday: 8.45am - 4.45pm
Office Hours: Monday - Thursday 8.45am - 5.15pm, Friday 8.45am - 4.45pm
Wheelchair access: Yes - full
Accessible toilets: No
Access notes: Ramped entrance. Automatic door. Lift. Loop system at reception, repairs and benefits desks. Access to BSL signers.
Languages other than English: Access to interpreters and BSL.
Year established: 0
Staffing: 3 full time Housing Options officers, 2 full time Homeless Assessment officers.
Public transport: Train station and bus station - 10 minutes walk.
Record last checked: 01 February 2019