St Albans City and District Council - Housing Options Team

Contact details

St Albans City and District Council - Housing Options Team
Civic Centre
St Peter's Street
St Albans

Public phone: 01727 866100


Website URL:

General information

Service offered: Housing options team working to prevent homelessness through an options based approach. General housing advice and information. Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Provision of housing for people in priority need of housing. Access to credit union and prevention fund, loan and deposit funds. Out of hours emergencies phone 01727 866100.

Target group: General public, including people who are or may be priority homeless.

Area served: St Albans City and District Council.

How to contact: Phone, email or website.


Monday: 8.45am - 5.15pm

Tuesday: 8.45am - 5.15pm

Wednesday: 8.45am - 5.15pm

Thursday: 8.45am - 5.15pm

Friday: 8.45am - 4.45pm


Office Hours: Monday - Thursday 8.45am - 5.15pm, Friday 8.45am - 4.45pm


Wheelchair access: Yes - full

Accessible toilets: No

Access notes: Ramped entrance. Automatic door. Lift. Loop system at reception, repairs and benefits desks. Access to BSL signers.

Other information

Languages other than English: Access to interpreters and BSL.

Charity number:

Year established: 0

Staffing: 3 full time Housing Options officers, 2 full time Homeless Assessment officers.

Public transport: Train station and bus station - 10 minutes walk.

Record last checked: 16 February 2024


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