Stevenage Borough Council - Housing Advice and Homelessness

Contact details

Stevenage Borough Council - Housing Advice and Homelessness
Daneshill House
Danestrete
Stevenage
SG1 1HN

Public phone: 01438 242242

Email: housing.advice@stevenage.gov.uk

Website URL: http://www.stevenage.gov.uk

General information

Service offered: Advice service covering landlord and tenant law, relationship breakdown and property rights, disrepair and welfare benefits. Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Defend possession hearings. Tenancy deposit scheme.

Target group: General public, including people who are or may be priority homeless.

Area served: Stevenage Borough Council.

How to contact: Drop-in, phone, email or write.

Availability

Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Weekends:

Office Hours: Monday - Friday 8.30am - 5.30pm customer service phone lines

Accessibility

Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking for disabled drivers. Level entrance. Lift. Information available on tape.

Other information

Languages other than English: Punjabi, access to interpreters and Language Line.

Charity number:

Year established: 0

Staffing: 6 full time.

Public transport: Stevenage train station - 10 minutes walk. Bus station adjacent.

Record last checked: 03 January 2017