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City and County of Swansea - Housing Options

Contact details

City and County of Swansea - Housing Options
17 High Street
Swansea
SA1 1LF

Public phone: 01792 533100

Email: housing.options@swansea.gov.uk

Website URL: http://www.swansea.gov.uk/article/4708/Housing-Options

General information

Service offered: Homelessness Prevention - Support and mediation to remain in home either long term or short term whilst looking for somewhere else to live. Assessment of entitlement to housing for people who are homeless or threatened with homelessness. General housing advice for the general public. Access to the Council's housing waiting list and nominations to registered social landlords. (See Notes)

Target group: General public including homeless people and anyone in housing need.

Area served: City and County of Swansea.

How to contact: Drop-in (Suspended during coronavirus lockdown) or phone (01792 533100) for an appointment, email or write.

Availability

Monday: 8.30am - 5pm (Phone)

Tuesday: 8.30am - 5pm (Phone)

Wednesday: 8.30am - 5pm (Phone)

Thursday: 8.30am - 5pm (Phone)

Friday: 8.30am - 5pm (Phone)

Weekends: Closed

Office Hours: Mon - Fri 10am - 4.30pm

Accessibility

Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Level entrance. Some information available in large print. Loop system. Signs in Braille. Home visits can be arranged for people unable to attend the office.

Other information

Languages other than English: Welsh, access to interpreters and Language Line.

Charity number:

Year established: 1992

Staffing:

Public transport: Swansea train station - 5 minutes walk.

Record last checked: 10 July 2020

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