City and County of Swansea - Housing Options

Contact details

City and County of Swansea - Housing Options
17 - 19 High Street

Public phone: 01792 533100


Website URL:

General information

Service offered: Homelessness Prevention - Support and mediation to remain in home either long term or short term whilst looking for somewhere else to live. Assessment of entitlement to housing for people who are homeless or threatened with homelessness. General housing advice for the general public. Access to the Council's housing waiting list and nominations to registered social landlords. (See Notes)

Target group: General public including homeless people and anyone in housing need.

Area served: City and County of Swansea.

How to contact: Drop-in (Limited, please check website) or phone (01792 533100 - Open Mon-Thurs 8.30am - 5pm + Fri 8.30am - 4.30pm) for an appointment, email or write.


Monday: 8.30am - 5pm (Phone)

Tuesday: 8.30am - 5pm (Phone)

Wednesday: 8.30am - 5pm (Phone)

Thursday: 8.30am - 5pm (Phone)

Friday: 8.30am - 4.30pm (Phone)

Weekends: Closed

Office Hours: Mon - Fri 10am - 4.30pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Level entrance. Some information available in large print. Loop system. Signs in Braille. Home visits can be arranged for people unable to attend the office.

Other information

Languages other than English: Welsh, access to interpreters and Language Line.

Charity number:

Year established: 1992


Public transport: Swansea train station - 5 minutes walk.

Record last checked: 13 November 2023


Back to search results