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Caerphilly Citizens Advice

Contact details

Caerphilly Citizens Advice
Suite 1, De Clare House
5 Alfred Owen Way
Pontygwindy Industrial Estate
CF83 3HU

Public phone: 0800 702 2020


Website URL:

General information

Service offered: Telephone advice and information on a range of issues, including benefits and welfare rights, consumer, employment and housing rights, money and debt.

Target group: General public.

Area served: Caerphilly County Borough.

How to contact: Phone. No public access


Monday: 9am - 5pm (Phone Only)

Tuesday: 9am - 5pm (Phone Only)

Wednesday: 9am - 5pm (Phone Only)

Thursday: 9am - 5pm (Phone Only)

Friday: 9am - 5pm (Phone Only)


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: The Caerphilly office is for telephone advice only. There is NO public access to the the office.

Other information

Languages other than English: Gujarati, Hindi, Welsh, BSL and Language Line.

Charity number: 1084045

Year established: 1970

Staffing: 73 staff, 16 volunteers.

Public transport: 5 minutes walk from the train station.

Record last checked: 27 September 2021


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