Cambridge City Council - Housing Advice Service
Contact details
Cambridge City Council - Housing Advice Service
Mandela House
Regent Street
Cambridge
CB2 1BY
Public phone: 01223 457918
Email: housing.advice@cambridge.gov.uk
Website URL: http://www.cambridge.gov.uk/housing
General information
Service offered: Our Housing Advice service offers free, confidential advice to anyone with a housing-related issue including private sector tenants, housing association tenants, council tenants, owner-occupiers, landlords, homeless people, Illegal eviction and harassment.
Target group: People who are or may be homeless, people in housing need, general public.
Area served: Cambridge City Council area.
How to contact: Phone (01223 457918) / Website. Open Mon/Tues/Thurs/Fri 9am-5pm + Weds 1pm-5pm. Full service by phone, e-mail or via website (online portal to request advice Get help to avoid becoming homeless - Cambridge City Council - https://www.cambridge.gov.uk/get-help-to-avoid-becoming-homeless
Availability
Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 1pm - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Weekends:
Office Hours: Office is open Wednesday to Friday by appointment only from 9am to 5.15pm
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: We can make reasonable adjustments to ensure equal access to service – for instance if a visit is required. Building only open Wednesday to Friday
Other information
Languages other than English: Access to interpreters and BSL.
Charity number: Customer & Community Services Cambridge City Council
Year established: 0
Staffing:
Public transport:
Record last checked: 25 June 2025