Cambridge City Council - Housing Advice Service

Contact details

Cambridge City Council - Housing Advice Service
Mandela House
Regent Street
Cambridge
CB2 1BY

Public phone: 01223 457918

Email: housing.advice@cambridge.gov.uk

Website URL: http://www.cambridge.gov.uk/housing

General information

Service offered: Our Housing Advice service offers free, confidential advice to anyone with a housing-related issue including private sector tenants, housing association tenants, council tenants, owner-occupiers, landlords, homeless people, Illegal eviction and harassment.

Target group: People who are or may be homeless, people in housing need, general public.

Area served: Cambridge City Council area.

How to contact: Phone (01223 457918) / Website. Open Mon/Tues/Thurs/Fri 9am-5pm + Weds 1pm-5pm. Full service by phone, e-mail or via website (online portal to request advice Get help to avoid becoming homeless - Cambridge City Council - https://www.cambridge.gov.uk/get-help-to-avoid-becoming-homeless

Availability

Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 1pm - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Weekends:

Office Hours: Office is open Wednesday to Friday by appointment only from 9am to 5.15pm

Accessibility

Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: We can make reasonable adjustments to ensure equal access to service – for instance if a visit is required. Building only open Wednesday to Friday

Other information

Languages other than English: Access to interpreters and BSL.

Charity number: Customer & Community Services Cambridge City Council

Year established: 0

Staffing:

Public transport:

Record last checked: 25 June 2025

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