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Cambridge City Council - Housing Advice Service

Contact details

Cambridge City Council - Housing Advice Service
Mandela House
Regent Street

Public phone: 01223 457918


Website URL:

General information

Service offered: Our Housing Advice service offers free, confidential advice to anyone with a housing-related issue including private sector tenants, housing association tenants, council tenants, owner-occupiers, landlords, homeless people, Illegal eviction and harassment. The Housing Advice Service also manages the Home-Link choice based lettings system.

Target group: People who are or may be homeless, people in housing need, general public.

Area served: Cambridge City Council area.

How to contact: Phone (01223 457918) / Website. Open 10am-4pm – currently we are not offering a drop in service. Full service by phone, e-mail or via website.


Monday: 10am - 4pm

Tuesday: 10am - 4pm

Wednesday: 10am - 4pm

Thursday: 10am - 4pm

Friday: 10am - 4pm


Office Hours:


Wheelchair access: Yes - limited

Accessible toilets: Yes

Access notes: Blue badge parking. Level entrance. Loop system. Access to BSL signers. Information in Braille

Other information

Languages other than English: Access to interpreters and BSL.

Charity number: Customer & Community Services Cambridge City Council

Year established: 0


Public transport: Drummer Street bus station - 5 minutes walk.

Record last checked: 14 July 2021


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