Borough Council of King’s Lynn & West Norfolk – Housing Options Service

Contact details

Borough Council of King’s Lynn & West Norfolk – Housing Options Service
King's Court
Chapel Street
King's Lynn
PE30 1EX

Public phone: 01553 616 200 (Opt4 then Opt 1)


Website URL:

General information

Service offered: Advice and assistance for people who are homeless or threatened with homelessness. Advice and information for people with housing problems. Homelessness prevention, assessment of entitlement to housing, advice on landlord and tenant issues and rehousing options. Out of hours emergencies phone - 01553 616601

Target group: General public, including people who are or may be threatened with homeless.

Area served: King's Lynn and West Norfolk Borough Council area.

How to contact: E-mail: Phone: 01553 616 200 (follow options for Housing). Drop in service at the council offices for those who are roofless that night only


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 1pm - 5pm

Thursday: 9am - 5pm

Friday: 9am - 4.45pm

Weekends: Closed

Office Hours: N/A


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Pay parking available. Ramped entrance to main building. Lifts to all floors. Large print information available

Other information

Languages other than English: Access to interpreters, Language Line and BSL.

Charity number:

Year established: 0


Public transport: Train station - 10 minutes walk. Bus station - 5 minutes walk.

Record last checked: 29 November 2023


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