Norwich City Council - Housing Options

Contact details

Norwich City Council - Housing Options
City Hall
St Peters Street

Public phone: 0344 980 3333


Website URL:

General information

Service offered: Advice on housing and prevention of homelessness. Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Rent deposit and rent in advance schemes for single people and families in housing need. Private sector leasing scheme. Out of hours emergencies phone 01603 412180

Target group: People needing housing advice, including those who are or may become homeless.

Area served: Norwich.

How to contact: Phone(0344 980 3333)/Email. Open Mon-Fri 9am - 4pm


Monday: 9am - 4pm

Tuesday: 9am - 4pm

Wednesday: 9am - 4pm

Thursday: 9am - 4pm

Friday: 9am - 4pm

Weekends: Closed

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: No

Access notes: Ramp to enter building via Bethal Street

Other information

Languages other than English: Access to interpreters, Language Line and BSL.

Charity number:

Year established: 1987


Public transport:

Record last checked: 29 June 2023


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