North Norfolk District Council - Housing Options Team

Contact details

North Norfolk District Council - Housing Options Team
Council Offices
Holt Road
Cromer
NR27 9EN

Public phone: 01263 513811 – ask to speak to Duty Officer / Out of hours emergencies phone 01223 849782

Email: housing@north-norfolk.gov.uk or Housing.Options@north-norfolk.gov.uk

Website URL: http://www.north-norfolk.gov.uk

General information

Service offered: Housing Options

Target group: All customers that require housing options advise, are wishing to join the housing waiting list or are homeless or at risk of being made homeless

Area served: North Norfolk District Council area.

How to contact: If your enquiry is about the Housing Waiting List, Your Choice Your Home then email: housing@north-norfolk.gov.uk . If your enquiry is in relation to Housing Options then please email Housing Options Housing.Options@north-norfolk.gov.uk . If you are homeless or threatened with homeless then please email Housing Options Housing.Options@north-norfolk.gov.uk to arrange for an appointment to be made for you to been seen at the Council Offices.

Availability

Monday: 8.30am - 5pm (By appointment only)

Tuesday: 8.30am - 5pm (By appointment only)

Wednesday: 10am - 5pm (By appointment only)

Thursday: 8.30am - 5pm (By appointment only)

Friday: 8.30am - 4.30pm (By appointment only)

Weekends: We use an Out of hours service.

Office Hours:

Accessibility

Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking for disabled drivers. Level entrance. BSL signers available.

Other information

Languages other than English: Access to Language Line and BSL signers.

Charity number:

Year established: 0

Staffing: Housing Options Team

Public transport: Cromer train and bus stations - 10 minutes walk.

Record last checked: 15 May 2025

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