North Norfolk District Council - Housing Options Team

Contact details

North Norfolk District Council - Housing Options Team
Council Offices
Holt Road
NR27 9EN

Public phone: 01263 513811 / Out of hours emergencies phone 01223 849782


Website URL:

General information

Service offered: Housing Options offered to all customers that approach the service. The team will work with customer that are homeless or at risk of homelessness under the HRA 2017.

Target group: All customer that have a housing need.

Area served: North Norfolk District Council area.

How to contact: Duty officer is available every day for telephone (01263 513811) advice. We asked people to come to our office in Cromer if they are homeless or threatened with homelessness. No appointment is required.


Monday: 8.30am - 5pm (By appointment only)

Tuesday: 8.30am - 5pm (By appointment only)

Wednesday: 10am - 5pm (By appointment only)

Thursday: 8.30am - 5pm (By appointment only)

Friday: 8.30am - 4.30pm (By appointment only)

Weekends: We use an Out of hours service.

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking for disabled drivers. Level entrance. BSL signers available.

Other information

Languages other than English: Access to Language Line and BSL signers.

Charity number:

Year established: 0

Staffing: Housing Options Team

Public transport: Cromer train and bus stations - 10 minutes walk.

Record last checked: 13 June 2023


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