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Suffolk Coastal District Council - Housing Options Team

Contact details

Suffolk Coastal District Council - Housing Options Team
Council Offices
Melton Hill
IP12 1RT

Public phone: 01394 383 789

Email: /

Website URL:

General information

Service offered: Assessment of priority need under the Housing Act. Can provide temporary accommodation for those assessed as in priority need. General housing advice and information to private and council tenants and homeless people. Out of hours emergencies phone 01502 527133. Rent deposit scheme for single homeless people and couples without children. Rent deposit loan scheme for families on a low income.

Target group: General public, including people who are or may be priority homeless.

Area served: Suffolk Coastal District Council area.

How to contact: Phone or call in to make an appointment.


Monday: 8.45am - 5.15pm

Tuesday: 8.45am - 5.15pm

Wednesday: 8.45am - 5.15pm

Thursday: 8.45am - 5.15pm

Friday: 8.45am - 4.45pm


Office Hours:


Wheelchair access: Yes - limited

Accessible toilets: Yes

Access notes: Parking. Level entrance. Access to reception area. Access to signers. Home visits can be arranged.

Other information

Languages other than English: Access to interpreters and BSL.

Charity number:

Year established: 0


Public transport: Train station - 5 minutes walk.

Record last checked: 29 November 2017


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