Advice North West
Contact details
Advice North West
17 Dock Street
Strabane
BT82 8EE
Public phone: 03003033650 / 02871 370337 Money Advice Line
Email: advice@advicenorthwest.com
Website URL: http://www.advicenorthwest.com
General information
Service offered: Free, Independent, Confidential,, Impartial & High Quality Advice. Our service is open to everyone, irrespective of ability, age, gender, gender identity, race, religion, political opinion, sexual orientation and social or economic status. Advice provided on a range of issues, including; welfare rights and benefits, employment rights, disability, money and debt, consumer rights and family, immigration, health and law and courts. Dedicated Money Advice Unit and offer Tribunal Representation at Social Security Tribunals and Commissioner Hearings. Extensive Outreach Service – details available on website. Home visitation also provided when necessary.
Target group: General public.
Area served: Derry City & Strabane District Council Area
How to contact: Phone (03003033650 / 02871 370337 Money Advice Line) / Email - advice@advicenorthwest.com . Our opening hours are 9am-5pm Monday – Thursday and 9am-4pm Friday with lunch 1pm-2pm each day.
Availability
Monday: 9am-5pm
Tuesday: 9am-5pm
Wednesday: 9am-5pm
Thursday: 9am-5pm
Friday: 9am-4pm
Weekends: Closed
Office Hours: Office closed between 1pm to 2pm for lunch each day
Accessibility
Wheelchair access: Yes - full
Accessible toilets: No
Access notes: On street Disabled Parking outside. Accessible Car Park within 100 metres of premises. Lift. City Centre location. No Access to BSL signers. Loop system. Home visits available if necessary.
Other information
Languages other than English:
Charity number: XN88408
Year established: 2019
Staffing: 23 Trained advisers across 3 main sites accompanied by admin support staff and management.
Public transport:
Record last checked: 10 July 2025