Cumberland Council - Carlisle Benefit Advice Service
Contact details
Cumberland Council - Carlisle Benefit Advice Service
Civic Centre
Rickergate
Carlisle
CA3 8QG
Public phone: 0300 373 3730
Website URL: http://www.cumberland.gov.uk/benefits-and-financial-help/contact-benefit-team/carlisle-benefits-team
General information
Service offered: Advice and casework on all aspects of the benefits system, from making a claim, appeals to tribunal and upper tribunal.
Target group: Anyone who needs help with benefits in Carlisle and District.
Area served: Carlisle and District.
How to contact: Phone/Website.
Availability
Monday: 9am - 4pm
Tuesday: 9am - 4pm
Wednesday: 9am - 4pm
Thursday: 9am - 4pm
Friday: 9am - 4pm
Weekends:
Office Hours:
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Ramped entrance. Lift.
Other information
Languages other than English: Language Line and BSL.
Charity number:
Year established: 1989
Staffing: 3 full time staff.
Public transport: Carlisle train station - 10 minutes walk.
Record last checked: 04 November 2025