Carlisle City Council - Benefit Advice Service

Contact details

Carlisle City Council - Benefit Advice Service
Civic Centre

Public phone: 01228 817400


Website URL:

General information

Service offered: Advice and casework on all aspects of the benefits system, from making a claim, appeals to tribunal and upper tribunal.

Target group: Anyone who needs help with benefits in Carlisle and District.

Area served: Carlisle and District.

How to contact: Phone or write for an appointment.


Monday: 9am - 4pm

Tuesday: 9am - 4pm

Wednesday: 9am - 4pm

Thursday: 9am - 4pm

Friday: 9am - 4pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Ramped entrance. Lift. Home visits for people unable to attend the office.

Other information

Languages other than English: Language Line and BSL.

Charity number:

Year established: 1989

Staffing: 3 full time staff.

Public transport: Carlisle train station - 10 minutes walk.

Record last checked: 24 July 2017

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