West Suffolk Council - Housing Options Team

Contact details

West Suffolk Council - Housing Options Team
West Suffok House
Western Way
Bury St Edmunds
IP33 3YU

Public phone: 01284 763233 switchboard / 01284 757178

Email: customer.services@westsuffolk.gov.uk

Website URL: http://www.home-link.org.uk

General information

Service offered: Housing options service, including assessment of entitlement to housing for people who are homeless or threatened with homelessness. Rent deposit scheme for people in priority need.

Target group: People who are homeless, and general housing advice.

Area served: St Edmundsbury Borough Council.

How to contact: Phone, email or website.


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm


Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Level entrance. Automatic door. BSL signers available.

Other information

Languages other than English: Language Line and BSL.

Charity number:

Year established: 0


Public transport: Bury St Edmunds train and bus stations - 15 minutes walk.

Record last checked: 16 February 2024


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