Carers UK

Contact details

Carers UK
20 Great Dover Street
London
SE1 4LX

Public phone: 080 8808 7777 Carers UK Helpline

Email: info@carersuk.org (for general enquiries) or advice@carersuk.org (to contact an adviser)

Website URL: http://www.carersuk.org

General information

Service offered: Carers UK is the national membership charity for the millions of people who look after a partner, relatives or friends with health conditions or ageing needs in the UK. At some point in our lives, we’re all going to care for someone or need care ourselves. It can happen suddenly – because of an illness or accident – or it can be gradual, as our loved ones grow older and live longer with disability. However it happens, Carers UK is there with support, information and advice, campaigning for lasting change and innovating to find new ways to make life better. For detailed guidance and support, you can email our advisers on advice@carersuk.org or speak to one of our call handlers on 0808 808 7777 who will be able to signpost you to the right source of advice. Open Monday to Friday, 9am – 6pm (including Bank Holidays)

Target group: Unpaid carers.

Area served: UK.

How to contact: Email our Carers UK Helpline to contact an adviser: advice@carersuk.org or call 0808 808 7777 for information and signposting

Availability

Monday: 9am – 6pm

Tuesday: 9am – 6pm

Wednesday: 9am – 6pm

Thursday: 9am – 6pm

Friday: 9am – 6pm

Weekends: Closed

Office Hours:

Accessibility

Wheelchair access: Not applicable

Accessible toilets: Not applicable

Access notes: Not open to the public

Other information

Languages other than English: N/A

Charity number: Carers UK is a charity registered in England and Wales (246329) and in Scotland (SC0393307)

Year established: 1965

Staffing:

Public transport: Not applicable

Record last checked: 15 August 2025

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