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Carers UK

Contact details

Carers UK
20 Great Dover Street

Public phone: 080 8808 7777 Carers UK Adviceline


Website URL:

General information

Service offered: Carers UK is here to make life better for carers. Looking after someone can be tough, but you’re not on your own. We are here to listen, to give you expert advice and information that is tailored to your situation, to champion your rights and campaign for lasting change and to and support you in finding new ways to manage at home, work or wherever you are. The Carers UK Adviceline provides expert information and advice to people looking after a loved one. Open five days a week and covering the whole of the UK, get in touch for advice on benefits and tax credits, carers’ employment rights, assessments, services and how to challenge decisions. There is also a listening service so you can talk through your caring situation with a trained volunteer who understands what you are going through (Listening service available Mondays and Tuesdays, from 9am to 7pm).

Target group: Carers.

Area served: UK.

How to contact: Telephone, email, letter or through social media


Monday: 10am - 4pm (Adviceline)

Tuesday: 10am - 4pm (Adviceline)

Wednesday: 10am - 4pm (Adviceline)

Thursday: 10am - 4pm (Adviceline)

Friday: 10am - 4pm (Adviceline)

Weekends: Closed

Office Hours:


Wheelchair access: Not applicable

Accessible toilets: Not applicable

Access notes: Not open to the public

Other information

Languages other than English: Access to Language Line.

Charity number: 246329

Year established: 1965


Public transport: Not open to the public

Record last checked: 30 November 2018


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