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Age UK - Norfolk Information, Advice and Advocacy Service

Contact details

Age UK - Norfolk Information, Advice and Advocacy Service
The Henderson Business Centre
51 Ivy Road

Public phone: 0300 500 1217 / 01603 787 111


Website URL:

General information

Service offered: Information and advice on a wide range of subjects affecting older people, including benefits, care and respite care, transport and mobility and finding accommodation. Help with form filling. Benefits checks. Information on vacancies in care homes across Norfolk. Advocacy service – general, bereavement and NHS Complaints.

Target group: Older people, their relatives and carers, anyone concerned for their well being.

Area served: Whole of Norfolk.

How to contact: 0300 500 1217, website . email: . Open Mon-Fri 10am-4pm


Monday: 10am - 4pm (Advice Line)

Tuesday: 10am - 4pm (Advice Line)

Wednesday: 10am - 4pm (Advice Line)

Thursday: 10am - 4pm (Advice Line)

Friday: 10am - 4pm (Advice Line)


Office Hours: 9am-5pm Monday-Thursday; 9am-4.30pm Friday


Wheelchair access: Not applicable

Accessible toilets: Not applicable

Access notes: 

Other information

Languages other than English:

Charity number: 1077097

Year established: 1947


Public transport:

Record last checked: 17 June 2021


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