Derby City Council - Housing Options Centre
The Council House
Public phone: 01332 888777
Website URL: http://www.derby.gov.uk
Service offered: Housing advice for priority and non-priority homeless people. Administers a choice based lettings scheme called Derby Homefinder. Joint Housing Register for Derby City Council and housing associations in Derby. General advice and information for private tenants and landlords.
Target group: General public, including people who are or may be priority homeless.
Area served: Derby City Council.
How to contact: Drop-in service for ‘Homeless tonight’ only 8:30 –17.00 Monday to Friday. This is temporarily suspended due to Covid – 19, All Homeless Tonight customers can call us on 01332 888777. The public phones are still available to use at the Council House.
Monday: 8.30am - 5pm
Tuesday: 8.30am - 5pm
Wednesday: 8.30am - 5pm
Thursday: 8.30am - 5pm
Friday: 8.30am - 5pm
Weekends: Out of hours service only
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes: Blue badge parking. Level entrance. Access to BSL signers, by arrangement. Loop system. Information available in large print.
Languages other than English: Punjabi, Urdu, access to interpreters, Language Line and BSL.
Year established: 0
Public transport: Derby train station - 15 minutes walk, bus station - 5 minutes walk.
Record last checked: 03 September 2020