Walsall Council - Homeless and Housing Advice

Contact details

Walsall Council - Homeless and Housing Advice
The Civic Centre
Darwall Street

Public phone: 01922 652250 / 01922 653 405

Email: housingandwelfaresupport@walsall.gov.uk

Website URL: http://www.walsall.gov.uk

General information

Service offered: Check the website in the first instance as most enquiries can be answered and accessed from there. Assessment of priority need under the Housing Act. Can provide temporary accommodation for those assessed as in priority need -those with children or pregnant, vulnerable because of age (60+), disability or at risk from violence. Also offers general housing advice and information to private and council tenants and homeless people and asylum seekers. Out of hours emergencies phone 01922 650000.

Target group: People who are or may be priority homeless, and the general public.

Area served: Walsall Metropolitan Borough Council area.

How to contact: Phone (01922 652250), email or contact for an appointment. Open 8.45am to 5.15pm Mon - Thurs, 8.45am to 4.45pm on Friday


Monday: 8.45pm - 5.15pm

Tuesday: 8.45pm - 5.15pm

Wednesday: 8.45pm - 5.15pm

Thursday: 8.45pm - 5.15pm

Friday: 8.45pm - 4.45pm

Weekends: Closed

Office Hours: 8.45am to 5.15pm Mon - Thurs, 8.45am to 4.45pm on Friday


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Ramped entrance. Access to loop system and signers.

Other information

Languages other than English: Access to interpreters and BSL signers.

Charity number:

Year established: 0


Public transport: Train station - 5 minutes walk. Bus station - 2 minutes walk.

Record last checked: 01 December 2023


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