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Midland Heart - Newcastle under Lyme Homelessness & Housing Advice

Contact details

Midland Heart - Newcastle under Lyme Homelessness & Housing Advice
61-63 Lower Street
Newcastle under Lyme

Public phone: 0345 850 9698 / 01782 615 599


Website URL: /

General information

Service offered: Assessment of entitlement to housing for people who are homeless or threatened with homelessness with a local connection to Newcastle under Lyme area.

Target group: General public, including people requiring advice and assistance on housing advice and homelessness.

Area served: Newcastle under Lyme Borough Council area.

How to contact: Drop-in (Suspended during coronavirus pandemic, please check website for up to date information), phone (0345 850 9698 / 01782 615 599) or contact for an appointment. Open Mon/Tues/Weds/Fri 9am - 5pm + Thurs 11am - 5pm


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 11am - 5pm

Friday: 9am - 5pm

Weekends: Closed

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: No

Access notes: 

Other information

Languages other than English: Language Line

Charity number: Housing Advice Service

Year established: 2000


Public transport:

Record last checked: 16 December 2020


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