Newcastle under Lyme Homelessness & Housing Advice
Contact details
Newcastle under Lyme Homelessness & Housing Advice
Newcastle-under-Lyme Borough Council, Castle House, Barracks Road (Post Address)
Newcastle under Lyme
Staffordshire
ST5 1BL
Public phone: 01782 717717
Email: nha@newcastle-staffs.gov.uk
Website URL: http://www.nhaoptions.co.uk
General information
Service offered: Assessment of entitlement to housing for people who are homeless or threatened with homelessness with a local connection to Newcastle under Lyme area. Management of the local council waiting list.
Target group: General public, including people requiring advice and assistance on housing advice and homelessness.
Area served: Newcastle under Lyme Borough Council area.
How to contact: Phone (01782 717717) or e-mail contact only – no face to face service at this time
Availability
Monday: 09:00 – 04:30 (phone lines 09:00 to 3:30)
Tuesday: 09:00 – 04:30 (phone lines 09:00 to 3:30)
Wednesday: 09:00 – 04:30 (phone lines 09:00 to 3:30)
Thursday: 09:00 – 04:30 (phone lines 09:00 to 3:30)
Friday: 09:00 – 04:30 (phone lines 09:00 to 3:30)
Weekends: Closed
Office Hours:
Accessibility
Wheelchair access: Yes - full
Accessible toilets: Yes
Access notes:
Other information
Languages other than English:
Charity number: Housing Advice Service
Year established: 2000
Staffing:
Public transport: 5 minutes’ walk from Newcastle Bus Station
Record last checked: 10 November 2023