Stoke on Trent City Council - Housing Solutions Service

Contact details

Stoke on Trent City Council - Housing Solutions Service
1 Smithfield, Leonard Coates Way
Hanley
Stoke on Trent
ST1 4FA

Public phone: 01782 233696 / 01782 234234 (OOH)

Email: enquiries@stoke.gov.uk / Housing.AdviceServices@stoke.gov.uk

Website URL: http://www.stoke.gov.uk

General information

Service offered: Advice on housing options and homelessness prevention. Assessment of priority need under the Housing Act. Can provide temporary accommodation for those assessed as in priority need. Advice on housing related issues including tenancy, income maximisation, rehousing. Out of hours emergencies phone 01782 234234.

Target group: People who are or may be priority homeless, and the general public

Area served: Stoke on Trent City Council area.

How to contact: Call in, phone or write.

Availability

Monday: 9am -5pm

Tuesday: 9am -5pm

Wednesday: 9am -5pm

Thursday: 9am -5pm

Friday: 9am - 4.30pm

Weekends: Closed

Office Hours:

Accessibility

Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Loop system and BSL signers available. Information on cassette and in Braille.

Other information

Languages other than English: Access to Language Line and BSL signers.

Charity number:

Year established: 0

Staffing:

Public transport: Stoke on Trent train station - 2 minutes walk.

Record last checked: 06 December 2016



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