WECIL – Navigators Service

Contact details

WECIL – Navigators Service
The Vassall Centre, Gill Avenue
BS16 2QQ

Public phone: 0117 947 9919 / WECIL Reception; 0117 947 9911

Email: navigators@wecil.co.uk

Website URL: http://www.wecil.co.uk

General information

Service offered: Whatever your enquiry, our team of Navigators can signpost and give you support to access the right services for you. We understand that knowing where or how to begin accessing support can be confusing, and some language and policies are complicated – that is why our experienced team is here specifically to help you navigate and understand how WECIL or other organisations may be able to help you. Every question, issue, frustration or query is valid. We work closely with you to feel supported with what matters to you, and do our best to find practical and realistic solutions. This could include: Help with filling in a form. Feeling lonely, isolated or struggling with your mental health. Looking for more opportunities for social interaction. Needing financial support and advice (for example debt, accessing health related benefits or emergency grants). Help to understand your care needs and access appropriate care and support. Your care needs have changed and you need help and advice to get the support you need. Advice around employment or education.

Target group: Disabled people, their families, carers and involved professionals.

Area served: Bristol.

How to contact: Telephone (0117 947 9919 / WECIL Reception; 0117 947 9911), email. Open Mon-Thurs 9am - 5pm + 9am - 4.30pm


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 4.30pm

Weekends: Closed

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Barrier free space including; parking for disabled drivers; entrance is level; loop system.

Other information

Languages other than English: Access to interpreters and BSL subject to prior arrangement.

Charity number: 1053515

Year established: 1995

Staffing: 3 full time advisors and 2 part time advisors

Public transport: Close to the main Fishponds Road bus stops

Record last checked: 20 June 2023


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