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Dial West Cheshire

Contact details

Dial West Cheshire
Dial House
Hamilton Place

Public phone: 01244 345655


Website URL:

General information

Service offered: Advice and information on all aspects of disability for people with physical or sensory disabilities, mental health problems or learning difficulties. Casework in welfare benefits. Advice on rights, access, community care, discrimination, jobs, holidays, travel, housing, adaptations, mobility and transport, specialised equipment, sports and leisure.

Target group: People with physical, sensory or learning disabilities or mental health problems.

Area served: Cheshire West and Chester

How to contact: Website contact form or telephone (01244 345655) in the first instance; a Duty Adviser is available Mon – Fri.


Monday: 10:00 – 16:00

Tuesday: 10:00 – 16:00

Wednesday: 10:00 – 13:00

Thursday: 10:00 – 16:00

Friday: 10:00 – 16:00

Weekends: Closed

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Parking for disabled drivers. Ramped entrance. Lift. Information in large print. Home visits will be considered in exceptional circumstances for people unable to attend the office. Dial House is currently closed to the public due to Covid restrictions. The advice line is still operating between the hours as indicated above. Home visits are not currently possible due to Covid restrictions. Advice and information, and help with benefit application forms, is still available over the phone.

Other information

Languages other than English:

Charity number: 1156120

Year established: 1981

Staffing: Full time staff: 4 Part time staff: 10 Volunteers: 50

Public transport: 100 yards from the bus station.

Record last checked: 13 May 2021


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