Contact details

Shakespeare Business Centre
245a Coldharbour Lane

Public phone: 0845 450 0355 helpline

Email: Click to Email

Website URL:

General information

Service offered: Helpline providing practical and emotional support for people who have been bereaved or injured through a road crash. Information on procedures involved in collision investigation, criminal prosecution, civil compensation and bereavement/trauma. Can also send callers information sheets and put them in touch with a befriender or local group.

Target group: People who have suffered injury or bereavement in a road crash.

Area served: UK.

How to contact: Phone.


Monday: 9am - 5pm helpline

Tuesday: 9am - 5pm helpline

Wednesday: 9am - 5pm helpline

Thursday: 9am - 5pm helpline

Friday: 9am - 5pm helpline


Office Hours: Monday - Friday 9am - 5pm


Wheelchair access: Not applicable

Accessible toilets: Not applicable

Access notes: 

Other information

Languages other than English: French, German, Hindi, Polish, Spanish and Urdu.

Charity number: 1087192

Year established: 1992

Staffing: 1 full time, 5 part time, 50 volunteers.

Public transport:

Record last checked: 10 January 2017

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