Back to search results

Seafarers' Advice and Information Line (SAIL)

Contact details

Seafarers' Advice and Information Line (SAIL)
30 King William Walk
SE10 9HU

Public phone: 0800 160 1842 (free from UK mobiles and landlines)


Website URL:

General information

Service offered: Free helpline for working and former merchant seafarers, fishermen, Naval Service personnel and their families. Advice on a wide range of issues including welfare benefits, housing, employment, consumer problems, legal matters, relationship and family, debt. SAIL is part of Citizens Advice.

Target group: Merchant seafarers, fishermen, Royal Navy / Royal Marines and their families.

Area served: UK.

How to contact: Phone (0800 160 1842), email or write.


Monday: 10am - 4pm

Tuesday: 10am - 4pm

Wednesday: 10am - 4pm

Thursday: 10am - 4pm

Friday: 10am - 4pm

Weekends: Answer phone facility

Office Hours:


Wheelchair access: Not applicable

Accessible toilets: Not applicable

Access notes: 

Other information

Languages other than English: Access to Language Line.

Charity number: 1064404

Year established: 1996

Staffing: 8 FTE

Public transport:

Record last checked: 02 July 2018


Back to search results