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Herefordshire Council - Housing Solutions Team

Contact details

Herefordshire Council - Housing Solutions Team
Franklin House
4 Commercial Road

Public phone: 01432 261600 / 01432 260000 (Out of hours emergency)


Website URL:

General information

Service offered: Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people considered in priority need of housing. Temporary accommodation may be available while enquiries are made about eligibility. General housing advice and information for private and council tenants and homeless people. Out of hours emergencies phone 01432 260000.

Target group: General public, including people who are or may be priority homeless.

Area served: Herefordshire, including Leominster and Ross on Wye.

How to contact: Phone or Drop In (take a ticket and await your turn service)


Monday: 10.00 – 12.30 (Drop In)

Tuesday: 13.30 - 15.45 (Drop in)

Wednesday: 10.00 – 12.30 (Drop In)

Thursday: 13.30 - 15.45 (Drop in)

Friday: 10.00 – 12.30 (Drop In)

Weekends: Out of hours service only

Office Hours:


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Access to BSL signers.

Other information

Languages other than English: Wednesdays to Fridays inclusive access to Polish, Czech, Russian, Slovak, German, Spanish speaker

Charity number:

Year established: 0


Public transport: Close (200 m) to Hereford bus and rail stations

Record last checked: 22 September 2017


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