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Community Help and Advice Initiative

Contact details

Community Help and Advice Initiative
CHAI Advice Services
5th Floor, Riverside House (Head Office)
502 Gorgie Road
EH11 3AF

Public phone: 0131 442 2100


Website URL:

General information

Service offered: Advice and information on a range of issues, including benefits and welfare rights, consumer, employment (delete consumer and employment) and housing rights, money and debt. Representation at appeal tribunals (benefits) and Sheriff court hearings (housing cases).

Target group: General public.

Area served: Edinburgh.

How to contact: Call in, email, website or phone (0131 442 2100). Open Monday to Thursday - 8am - 6pm + Friday 8am - 5pm


Monday: 8am - 6pm

Tuesday: 8am - 6pm

Wednesday: 8am - 6pm

Thursday: 8am - 6pm

Friday: 8am - 5pm

Weekends: Closed

Office Hours:


Wheelchair access: -

Accessible toilets: -

Access notes: 

Other information

Languages other than English: Access to interpreters.

Charity number: SC027594

Year established: 1997

Staffing: 13 full time, 4 part time, 6 volunteers.

Public transport: Lothian Buses: 3,25,30,33,35

Record last checked: 13 June 2019


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