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Community Help and Advice Initiative

Contact details

Community Help and Advice Initiative
CHAI Advice Services
ELS House
555 Gorgie Road
EH11 3LE

Public phone: 0131 442 1009


Website URL:

General information

Service offered: Advice and information on a range of issues, including benefits and welfare rights, consumer, employment (delete consumer and employment) and housing rights, money and debt. Representation at appeal tribunals (benefits) and Sheriff court hearings (housing cases).

Target group: General public.

Area served: Edinburgh.

How to contact: Call in, email, website or phone.


Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 4pm

Weekends: 9am - 1pm Saturday (different location, appointment only)

Office Hours: Monday - Friday 8am-6pm


Wheelchair access: Yes - full

Accessible toilets: Yes

Access notes: Door Entry System

Other information

Languages other than English: Access to interpreters.

Charity number: SC027594

Year established: 1997

Staffing: 13 full time, 4 part time, 6 volunteers.

Public transport: Lothian Buses: 3,25,30,33,35

Record last checked: 27 September 2017


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